How to Prevent Clogged Gutters from draining water into your home

9/21/2022 (Permalink)

Call your local SERVPRO today! 662-349-6500

-Water Damage is a Possibility with Misaligned Gutters

Watching the rain hit a window as it cascades downward might entertain children, but homeowners should see such activity as a sign of impending problems involving their homes. Gutters clogged with leaves, twisted sections, or broken, disconnected areas can cause water to hit your home instead of flowing correctly.
Once your gutters receive the required repairs, SERVPRO can mitigate any water damage in your home's living space. When water damages a home because of misdirected rainfall, it can also affect window frames, particularly those made of wood. Interior walls made of drywall can break away in sections or crumble at the slightest touch.

When SERVPRO technicians perform mitigation of water damage, we always check the moisture content of surrounding materials to ensure that they remain undamaged. Materials can seem uncompromised even after water seeped into them. Early detection of this situation means we can get the affected area dried out quickly and prevent permanent damage. Helping our customers save money is always important to us at SERVPRO.

Water can also occur at the floor level after entering a house. Once there, it can begin warping trim and floorboards. We carry highly effective equipment that handles drying out the moisture inside walls and other structures inside a house. After removing the baseboards and drilling two small holes, we can place the flexible tubing attached to our injection system. Once ready, we can begin moving warm, dry air through the wall's cavity and get it dry again.
When moisture invades a floor, we can use mats that work similarly. Air movers also work to increase evaporation, and desiccant machines extract water vapor from the air as it circulates. Wherever materials show water damage, we only remove what is necessary and as neatly as possible.

SERVPRO wants to help you keep your home in the best condition possible.

Call your local SERVPRO today! 

662-349-6500

Keep this in Mind... it’s the Water You Don't See

8/17/2022 (Permalink)

Call us today at 662-349-6500

Even minimal water damages have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology, and equipment must be counted on to perform. SERVPRO of DeSoto, Tate & Tunica Counties will answer your call with rapid action and a full arsenal of drying equipment. 

Here are a few of the tools we use.

• Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
• Thermo hygrometers measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO to monitor the drying process.
• Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles.
• Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.

The bottom line is that SERVPRO of DeSoto, Tate & Tunica Counties has the training and equipment to help make it “Like it never even happened.” 

Call us today at 662-349-6500

4 of the Most Common Water Damage Areas

8/4/2022 (Permalink)

Call your local SERVPRO today! 662-349-6500

If you are a homeowner or business owner knowing where the most common water damage areas are can be very beneficial to you when disaster strikes.

 SERVPRO of DeSoto, Tate & Tunica Counties is always Here to Help when disaster strikes. Every home and property has unique challenges when it comes to extracting water and drying out the structure.

These four water-damaged areas of the most common areas and why they prove to be so difficult.

Attic Space

Attic spaces can be hard to get equipment into and may have electrical hazards. Oftentimes attic spaces require that insulation is removed to properly dry the space. 

Duct Work 

Some duct systems made of fragile and porous materials make it difficult to dry and set up drying equipment.

Basements 

Many basements are unfinished with lots of porous materials that would need disposing of due to possible contamination in water. 

No matter the space or the cause of damage, SERVPRO of DeSoto, Tate & Tunica Counties is always Here to Help when disaster strikes. We have crews who are on call 24/7 because we know that when disaster strikes there is no time to wait. 

Crawlspace 

Crawlspace may be hard to work in and place drying equipment into. 

Low temperatures can make it difficult to warm the space and properly dry it. 

Call your local SERVPRO today! 

662-349-6500

A "clean" water loss

4/18/2022 (Permalink)

When you have a "Clean Water" water damage that is considered a Category 1 Water Damage. That water does not pose substantial threat to humans. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

If you have a Category 1 or a "Clean Water" Water Damage at your home or business here are some tips to follow: 

DO:

• Shut off the water source of water if possible, or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet ares of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wood clothes pins to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with carpeting or floors.
• Hang furs and leather goods to dry separately at room temperature. 

DON'T:

• Enter rooms with standing water where electrical shock hazards may exist. 
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment  are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines, or other colored items on wet carpet to cause staining. 
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water possibly causing electrical shock or damaging the vacuum cleaner.
• Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fans if ceiling is wet, or enter rooms where ceilings are sagging from retained water. 

SERVPRO of Desoto, Tate, & Tunica Counties is available 24 hours 7 days a week. Please call us today if you have a water damage at your home or business at 662-349-6500.

SERVPRO of Desoto, Tate & Tunica Counties also offers the following services:

• Fire, Smoke, and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Air Ducts & HVAC Cleaning
• Biohazard, Crime Scene, and Vandalism Cleaning
• Carpet, Upholstery, Drapes & Blinds Cleaning
• Ceilings, Walls, and Hard Floors Cleaning
• Odor Identification 
• Deodorization

The science of drying after a water loss

4/1/2022 (Permalink)

Did you know there is a science behind the process of drying? Having this knowledge is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Desoto, Tate, & Tunica Counties Professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damage. If your home or business suffers from water damage, our team will:

1. Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
3. Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Desoto, Tate, & Tunica Counties has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Our technicians also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

SERVPRO of Desoto, Tate, & Tunica Counties has the training and equipment to help make water damage “Like it never even happened.” If your home or business has water damage, give us a call today at 662-349-6500. 

The science of drying after a water loss

2/11/2021 (Permalink)

Did you know there is a science behind the process of drying? Having this knowledge is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Desoto, Tate, & Tunica Counties Professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damage. If your home or business suffers from water damage, our team will:

1. Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
3. Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Desoto, Tate, & Tunica Counties has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Our technicians also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

SERVPRO of Desoto, Tate, & Tunica Counties has the training and equipment to help make water damage “Like it never even happened.” If your home or business has water damage, give us a call today at 662-349-6500. 

A "clean" water loss

2/1/2021 (Permalink)

When you have a "Clean Water" water damage that is considered a Category 1 Water Damage. That water does not pose substantial threat to humans. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

If you have a Category 1 or a "Clean Water" Water Damage at your home or business here are some tips to follow: 

DO:

• Shut off the water source of water if possible, or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet ares of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wood clothes pins to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with carpeting or floors.
• Hang furs and leather goods to dry separately at room temperature. 

DON'T:

• Enter rooms with standing water where electrical shock hazards may exist. 
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment  are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines, or other colored items on wet carpet to cause staining. 
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water possibly causing electrical shock or damaging the vacuum cleaner.
• Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fans if ceiling is wet, or enter rooms where ceilings are sagging from retained water. 

SERVPRO of Desoto, Tate, & Tunica Counties is available 24 hours 7 days a week. Please call us today if you have a water damage at your home or business at 662-349-6500.

SERVPRO of Desoto, Tate & Tunica Counties also offers the following services:

• Fire, Smoke, and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Air Ducts & HVAC Cleaning
• Biohazard, Crime Scene, and Vandalism Cleaning
• Carpet, Upholstery, Drapes & Blinds Cleaning
• Ceilings, Walls, and Hard Floors Cleaning
• Odor Identification 
• Deodorization

What your adjuster needs from you

2/1/2021 (Permalink)

As a homeowner, you do not plan for your home in Southaven, MS to flood, but if it does, it is important to know the critical first steps to take. Your home adjuster is tasked with assessing the damage, and there are a few key things you can document to assist with the analysis:

• Written list of all that is damaged or destroyed
• Cost to repair or replace damaged items
• Pictures of the damage
• Estimate from restoration specialists

Structural Damage

If there is visible damage to the house itself, you need to make note of it. Make a list of every wall that has signs of water damage. Check your floor for warping or missing tiles. If there are cracks in your walls or in your foundation, put that on the list as well. Take pictures of everything you write down to back up your statements. It is advisable to contact professional water damage restoration technicians to get an estimate in writing of how much the repairs to your home are going to cost to give to your home adjuster.

Destroyed Possessions

The insurance claim you file is likely to include damaged items in your home. Make an inventory of everything that needs to be replaced as a result of the flooding. Beside each item, list when you purchased it and approximately how much it would cost to replace it. Keep the damaged items and take digital pictures so you can print them out or email them. 

Once you have compiled an inventory of the damage to your home for your insurance claim, make a copy for your records before you hand it off to the home adjuster. That way, if there is a discrepancy between what the adjuster finds and what your records show, you have your own proof. Ensuring that you and the adjuster have the same information may help your insurance company settle your claim and get your home back to normal more quickly.

The science of drying after a water loss

2/1/2021 (Permalink)

Call you local SERVPRO today! 662-349-6500

Did you know there is a science behind the process of drying? Having this knowledge is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Desoto, Tate, & Tunica Counties Professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damage. If your home or business suffers from water damage, our team will:

1. Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
3. Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Desoto, Tate, & Tunica Counties has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Our technicians also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

SERVPRO of Desoto, Tate, & Tunica Counties has the training and equipment to help make water damage “Like it never even happened.” If your home or business has water damage, give us a call today at 662-349-6500. 

Hot water heater damage

12/16/2020 (Permalink)

One pipe leak can result in major water damage throughout many rooms in a home. When a hot water heater leaks in the attic it can cause damage in several rooms below. Typically in these situations, you don't know there is a problem until it's too late!

SERVPRO of Desoto, Tate & Tunica Counties is equipped to respond to these type of water damage the same day the job is called in. We will extract the water, remove damaged structure, and set up drying equipment. We will monitor the job daily until all structure is dry!

It is recommended that you check your hot water heater on a regular basis, especially if it's in your attic. When your hot water heater is in your attic it is even more important to keep a maintenance schedule and to stick to that schedule. If your hot water heater is slowly leaking, it won't take much time for the pan to begin to overflow from a 50 gallon water tank. The bottom of the water tank can then rust. Also, the leak can cause moisture in the air that can then cause mold!

Things we don't see often, or ever for that matter are easy to forget! If you are a victim of a hot water heater water damage, call us at SERVPRO of Desoto, Tate, & Tunica Counties today! (662) 349-6500.

Secondary water damage

10/10/2019 (Permalink)

Water damage is a serious issue that you need to deal with promptly when it happens.

There are some things you can do on your own to help while waiting for professionals and those tasks are in our previous post of do's and dont's for water damage.

If water damage is not fixed quickly can destroy the integrity of your house.

Structural Damage

The biggest problem faced by homeowners after their houses are damaged by water is structural damage. It might sound obvious, but when your house has been hit by a lot of water the whole structure can be weakened. That’s particularly true in any area where water was allowed to sit for more than a few hours.
If you have water sitting on the floors and on your walls for days, after a major catastrophe you could really be facing some serious structural issues. Hire a professional to look at your home and don’t walk on floors, else it could be very badly damaged.

Even if your home doesn’t have significant structural damage, being in a home that’s been badly damaged by water can create some other serious issues. Mold and mildew are the most common problems, and walls and floors that have been soaked by water can start growing unpleasant  mold in just a few hours.

Homes in climates with high humidity are even more susceptible to mold and mildew.

Hot Water Heater Damage

10/10/2019 (Permalink)

One pipe leak can result in major water damage throughout many rooms in a home. When a hot water heater leaks in the attic it can cause damage in several rooms below. Typically in these situations, you don't know there is a problem until it's too late!

SERVPRO of Desoto, Tate & Tunica Counties is equipped to respond to these type of water damage the same day the job is called in. We will extract the water, remove damaged structure, and set up drying equipment. We will monitor the job daily until all structure is dry!

It is recommended that you check your hot water heater on a regular basis, especially if it's in your attic. When your hot water heater is in your attic it is even more important to keep a maintenance schedule and to stick to that schedule. If your hot water heater is slowly leaking, it won't take much time for the pan to begin to overflow from a 50 gallon water tank. The bottom of the water tank can then rust. Also, the leak can cause moisture in the air that can then cause mold!

Things we don't see often, or ever for that matter are easy to forget! If you are a victim of a hot water heater water damage, call us at SERVPRO of Desoto, Tate, & Tunica Counties today! (662) 349-6500.

Water Damage: What your adjuster needs from you.

10/8/2019 (Permalink)

As a homeowner, you do not plan for your home in Southaven, MS to flood, but if it does, it is important to know the critical first steps to take. Your home adjuster is tasked with assessing the damage, and there are a few key things you can document to assist with the analysis:

• Written list of all that is damaged or destroyed
• Cost to repair or replace damaged items
• Pictures of the damage
• Estimate from restoration specialists

Structural Damage

If there is visible damage to the house itself, you need to make note of it. Make a list of every wall that has signs of water damage. Check your floor for warping or missing tiles. If there are cracks in your walls or in your foundation, put that on the list as well. Take pictures of everything you write down to back up your statements. It is advisable to contact professional water damage restoration technicians to get an estimate in writing of how much the repairs to your home are going to cost to give to your home adjuster.

Destroyed Possessions

The insurance claim you file is likely to include damaged items in your home. Make an inventory of everything that needs to be replaced as a result of the flooding. Beside each item, list when you purchased it and approximately how much it would cost to replace it. Keep the damaged items and take digital pictures so you can print them out or email them. 

Once you have compiled an inventory of the damage to your home for your insurance claim, make a copy for your records before you hand it off to the home adjuster. That way, if there is a discrepancy between what the adjuster finds and what your records show, you have your own proof. Ensuring that you and the adjuster have the same information may help your insurance company settle your claim and get your home back to normal more quickly.

A "clean water" loss

10/8/2019 (Permalink)

When you have a "Clean Water" water damage that is considered a Category 1 Water Damage. That water does not pose substantial threat to humans. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

If you have a Category 1 or a "Clean Water" Water Damage at your home or business here are some tips to follow: 

DO:

• Shut off the water source of water if possible, or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet ares of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wood clothes pins to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with carpeting or floors.
• Hang furs and leather goods to dry separately at room temperature. 

DON'T:

• Enter rooms with standing water where electrical shock hazards may exist. 
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment  are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines, or other colored items on wet carpet to cause staining. 
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water possibly causing electrical shock or damaging the vacuum cleaner.
• Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fans if ceiling is wet, or enter rooms where ceilings are sagging from retained water. 

SERVPRO of Desoto, Tate, & Tunica Counties is available 24 hours 7 days a week. Please call us today if you have a water damage at your home or business at 662-349-6500.

SERVPRO of Desoto, Tate & Tunica Counties also offers the following services:

• Fire, Smoke, and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Air Ducts & HVAC Cleaning
• Biohazard, Crime Scene, and Vandalism Cleaning
• Carpet, Upholstery, Drapes & Blinds Cleaning
• Ceilings, Walls, and Hard Floors Cleaning
• Odor Identification 
• Deodorization

Document Restoration

8/28/2019 (Permalink)

Here at SERVPRO of DeSoto, Tate & Tunica Counties we understand the importance of having everything documented. We however have the majority of our documents stored electronically. If you are someone who has paper documents and has experienced water damage you probably know that it can be a huge hurdle to get the documents back to a state where they can be read much less handled. This is where our document restoration chamber can be beneficial. We use vacuum freeze drying to salvage damaged items.

The vacuum freeze drying process is a process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation. Sublimation is the direct conversion of solid into a gas, without passing through the liquid stage. The benefits for using vacuum freeze drying are endless but it is the only method that is approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

The process is pretty simple, first we will inventory all documents at the loss site prior to packaging. After we inventory all the documents we will package them for travel and freeze all documents to prevent any more damage. We will then ship them to our corporate office to be placed into the vacuum freeze drying chamber. Upon receipt of the documents they will either be placed in the chamber or placed in a cold storage unit until ready to be processed. After they are processed they will be re-boxed and sent back to us and then delivered to the customer. 

If you find yourself needing these services please do not hesitate to give us a call to talk with a representative regarding the vacuum freeze drying chamber. 

The Science of Drying After Water Damage

4/3/2019 (Permalink)

SERVPRO of Desoto, Tate, & Tunica Counties didn't stop using Science in school! We use it daily. Call us for all of your water damage needs.

Did you know there is a science behind the process of drying? Having this knowledge is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Desoto, Tate, & Tunica Counties Professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damage. If your home or business suffers from water damage, our team will:

1. Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
3. Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Desoto, Tate, & Tunica Counties has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Our technicians also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

SERVPRO of Desoto, Tate, & Tunica Counties has the training and equipment to help make water damage “Like it never even happened.” If your home or business has water damage, give us a call today at 662-349-6500. 

Water Damage: What Your Adjuster Needs From You

10/9/2018 (Permalink)

SERVPRO of Desoto, Tate, & Tunica Counties is always here to help. Call us 24/7 at 662-349-6500.

As a homeowner, you do not plan for your home in Olive Branch, MS to flood, but if it does, it is important to know the critical first steps to take. Your home adjuster is tasked with assessing the damage, and there are a few key things you can document to assist with the analysis:

• Written list of all that is damaged or destroyed
• Cost to repair or replace damaged items
• Pictures of the damage
• Estimate from restoration specialists

Structural Damage

If there is visible damage to the house itself, you need to make note of it. Make a list of every wall that has signs of water damage. Check your floor for warping or missing tiles. If there are cracks in your walls or in your foundation, put that on the list as well. Take pictures of everything you write down to back up your statements. It is advisable to contact professional water damage restoration technicians to get an estimate in writing of how much the repairs to your home are going to cost to give to your home adjuster.

Destroyed Possessions

The insurance claim you file is likely to include damaged items in your home. Make an inventory of everything that needs to be replaced as a result of the flooding. Beside each item, list when you purchased it and approximately how much it would cost to replace it. Keep the damaged items and take digital pictures so you can print them out or email them. 

Once you have compiled an inventory of the damage to your home for your insurance claim, make a copy for your records before you hand it off to the home adjuster. That way, if there is a discrepancy between what the adjuster finds and what your records show, you have your own proof. Ensuring that you and the adjuster have the same information may help your insurance company settle your claim and get your home back to normal more quickly.

Leave the Hassle of Board-Ups To the Professionals

10/9/2018 (Permalink)

SERVPRO of Desoto, Tate, & Tunica Counties can take care of boarding up your property after a storm or fire. Call us 24/7 at 662-349-6500.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO of Desoto, Tate, & Tunica Counties can board up your damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

We have the skills and knowledge to board up broken windows, damaged roofs, burned drywall or any other damaged entrance to your property. Whether the damage is from fire, flooding, or debris during windstorms, we have the experience to board up your home and secure it from further damage. And we are available 24/7, so we can get there before the damage gets even worse.

If your property is in need of any board-up services, give SERVPRO of Desoto, Tate, & Tunica Counties a call at 662-349-6500. We are always here to help! 

Secondary Water Damage

8/18/2018 (Permalink)

The professionals at SERVPRO of Desoto, Tate, & Tunica Counites are ready 24/7 for your water damage. Call us today at 662-349-6500.

Water damage is a serious issue that you need to deal with promptly when it happens.

There are some things you can do on your own to help while waiting for professionals and those tasks are in our previous post of do's and dont's for water damage.

If water damage is not fixed quickly can destroy the integrity of your house.

Structural Damage

The biggest problem faced by homeowners after their houses are damaged by water is structural damage. It might sound obvious, but when your house has been hit by a lot of water the whole structure can be weakened. That’s particularly true in any area where water was allowed to sit for more than a few hours.
If you have water sitting on the floors and on your walls for days, after a major catastrophe you could really be facing some serious structural issues. Hire a professional to look at your home and don’t walk on floors, else it could be very badly damaged.

Even if your home doesn’t have significant structural damage, being in a home that’s been badly damaged by water can create some other serious issues. Mold and mildew are the most common problems, and walls and floors that have been soaked by water can start growing unpleasant  mold in just a few hours.

Homes in climates with high humidity are even more susceptible to mold and mildew.

What to Expect from Summer Showers

7/18/2018 (Permalink)

SERVPRO of Desoto, Tate, & Tunica Counties is always here to help! Call us today at 662-349-6500.

With it being Summertime, you are probably thinking about sunshine. The pool is open, and the grill is being used often. It’s a great time of year!

But Summer is also a time for rain showers in most of the country, and one thing you can expect from summertime showers is that they come up fast and bring a lot of moisture with them! Here are some things homeowners need to consider:

• Roofs and gutters. It’s obvious to think about the condition of your roof and rain gutters in the fall, before the winter weather hits. But if they are not well-maintained after snow, ice, and winter storms, a simple summertime rain shower can create its own problems for you. Inspect these areas closely in readiness for a downpour so that you can spend the rest of your summer worry-free.
• Garden drainage. If you have planted vegetables and/or flowers this year, you will be looking forward to the yields this project will bring. Take a good look at the drainage surrounding any garden or landscaping area and make sure water can escape if there is an abundance during a summer downpour.
• Outdoor furniture. Some summer showers can last for an extended period of time and that can wreak havoc on your outdoor furniture if it hasn’t been maintained from the prior  year. There are many paint and finishing products available that will do a great job protecting your furniture from weathering.
• Humidity. Summer rain storms can last for several hours, and even a day or two. In these weather conditions, you might feel the effects of extended rain showers by experiencing a higher interior humidity level. Mold can grow pretty quickly in these conditions! Investing in dehumidifiers for your home can greatly reduce the chances of a mold infestation and keep your interior air quality at healthy levels.

Water Damages & Your Business: Summer Edition

6/13/2018 (Permalink)

Water damages can happen to anyone at anytime. Call SERVPRO of Desoto, Tate, & Tunica Counties today. We are always here to help!

• STAYING DRY

The volume of water from a summer storm can present problems. Take a good look around your place of business; is the weater stripping in doors and windows in good repair for damp conditions? Do exterior doors fit tightly and close as they should? The roof of your office or warehouse needs to be completely watertight, as well, to protect machinery, product, and furniture from water damages.

The parking lot of your business needs to have a well-planned drainage system so that clients and employees can get to and from their vehicles safely. If people have to wade into your business, your floors will suffer, and a slip-and-fall accident due to wet floors can be a disaster for everyone. Make sure you keep an eye on potholes as well; even a small amount of water can dig a pretty deep hole in a very short period of time!

• KEEPING AN EYE OUT FOR THE WEATHER

Rain gutters and spouts need to be checked periodically; if a rain gutter becomes clogged with debris like dead leaves or small branches, it won’t be able to drain away rain water. As water backs up, it will leak back into the walls of your building, sometimes without you knowing it, and you can find yourself with a mold problem.

Large trees on your property can become unstable if a large amount of water lands in the area. Do you need to take them out or cut them back so that they are not a risk factor? That’s something to consider.

Power lines and telephone poles near your place of business can be a possible issue. Contact your utilities companies and have them come take a look prior to wet weather to make sure you, your business, and your employees will be safe.

• PROTECTING RECORDS

For your records, take pictures of your business, such as tools and machinery, furniture, and premises, so that you have proof of their prior condition for insurance purposes in case of storm damages. Save these types of photos to a CD, a flash drive, and/or the cloud for future access. Paper records will be lost if exposed to water; make sure that your hard copies are kept in a manner that will preserve them in case of any water damage. Scanning them and saving to your computer system is always a good idea, and backing up those computer records will keep your business in working order, no matter what comes!

Call the team at SERVPRO of Desoto, Tate, & Tunica Counties for all your large clean up jobs! We are experts when it comes to fire and water damage. 

Water Damage - The Equipment Best for the Job

3/28/2018 (Permalink)

This is a dehumidifier that we use on nearly all water damages.

SERVPRO of Desoto, Tate, & Tunica Counties understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. SERVPRO of Desoto, Tate, & Tunica Counties will answer you call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and person property effectively. 

In a previous blog, we've talked about Psychrometrics, Detection Equipment, Extraction Equipment, and Air Moving Equipment. Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity , which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Amory/Aberdeen & West Point uses two types of dehumidifiers:

• Refrigerant Dehumidifiers  - work similarly to air conditioners 
• Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

• Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
• Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

SERVPRO of Desoto, Tate, & Tunica Counties is available 24/7. Please call us today for all of your water and fire damage needs at 662-349-6500. 

Water Damage from Clean Water

3/28/2018 (Permalink)

The faster you call, the less damage that you will you have! Call SERVPRO of Desoto, Tate, & Tunica Counties today! 662-346-6500

When you have a "Clean Water" water damage that is considered a Category 1 Water Damage. That water does not pose substantial threat to humans. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

If you have a Category 1 or a "Clean Water" Water Damage at your home or business here are some tips to follow: 

DO:

• Shut off the water source of water if possible, or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet ares of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wood clothes pins to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with carpeting or floors.
• Hang furs and leather goods to dry separately at room temperature. 

DON'T:

• Enter rooms with standing water where electrical shock hazards may exist. 
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment  are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines, or other colored items on wet carpet to cause staining. 
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water possibly causing electrical shock or damaging the vacuum cleaner.
• Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fans if ceiling is wet, or enter rooms where ceilings are sagging from retained water. 

SERVPRO of Desoto, Tate, & Tunica Counties is available 24 hours 7 days a week. Please call us today if you have a water damage at your home or business at 662-349-6500.

SERVPRO of Desoto, Tate & Tunica Counties also offers the following services:

• Fire, Smoke, and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Air Ducts & HVAC Cleaning
• Biohazard, Crime Scene, and Vandalism Cleaning
• Carpet, Upholstery, Drapes & Blinds Cleaning
• Ceilings, Walls, and Hard Floors Cleaning
• Odor Identification 
• Deodorization

Preventing Water Damages While You Are On Vacation

12/29/2017 (Permalink)

Don't let your vacation be ruined by a water damage when you get home! Call the professionals at SERVPRO of Desoto, Tate, & Tunica Counties.

One of the highest insurance claims by homeowners is water damage, according to a study done by the Insurance Institute. In fact, leaky pipes and in often cases appliances cause millions of dollars of damage in freezing weather and storms annually. While you’re on vacation, it’s no surprise that a leaky pipe can burst and cause hundreds of dollars of repairs. This is why it’s important to read our steps below on how to prevent water damages in your home while you’re away.

Step 1. Check for Leaks Before Going on Vacation

Before embarking on your trip, check pipes under your sinks and the water heater for any rust, cracks, or damage. You should also check the seals around your windows to make sure there are no cracks that might cause water damage. Additionally, check the exterior of your house and see what condition your roof shingles are in. If any show damage, getting them replaced before leaving for vacation is a good idea.

Step 2. Inspect Your Major Appliances

It’s important that you inspect the hoses that connect to important appliances in your home, such as dishwashers, washer/dryers, and refrigerator. If there is any damage, you should get the hose replaced before you leave to prevent extensive water damage.

Step 3. Clear Out Your Gutters

Make sure to get any debris out of your rain gutters before leaving for vacation. This way, you won’t have any blockages that can cause damage while you’re away.

Step 4. Inspect Your Sump Pump

Make sure it is in good condition and clear any debris from clogging the pit. You should also run a few tests, listening to the sounds it makes and making sure that the water in the pump is actually going outside. You should also install a battery-powered backup in case there is a power outage while you’re away.

Step 5. Insulate Exposed Pipes

If you are planning on being away from your home during the winter, it can be a good idea to insulate any exposed pipes. This will prevent them from freezing while you are away.

Step 6. Get Someone to Check on Your Home

Call a friend or hire a professional house sitter to check on your home every week while you are gone. Instruct them to ensure that the heat is always on if your vacation is during the winter. Also, show them where the water main is in case of an emergency.

Step 7. Turn Off the Water

Lastly, if you cannot find someone to check on your home, you should turn off the water main. You will also want to drain the pipes completely so that they do not freeze or burst during the colder months. To do this, run the water and flush your toilet after you turn off the water. You should also open the cabinets under your sink to let the warm air surround the pipes.

If you do experience water damage while you are away from your home, contact SERVPRO of Desoto, Tate, & Tunica Counties soon as possible. 662-349-6500

Water Heater Water Damage

12/27/2017 (Permalink)

Water damages can happen to anyone, anywhere in their home or business. Call SERVPRO of Desoto, Tate, and Tunica Counties. 662-349-6500.

One pipe leak can result in major water damage throughout many rooms in a home. When a hot water heater leaks in the attic it can cause damage in several rooms below. Typically in these situations, you don't know there is a problem until it's too late!

SERVPRO of Desoto, Tate & Tunica Counties is equipped to respond to these type of water damage the same day the job is called in. We will extract the water, remove damaged structure, and set up drying equipment. We will monitor the job daily until all structure is dry!

It is recommended that you check your hot water heater on a regular basis, especially if it's in your attic. When your hot water heater is in your attic it is even more important to keep a maintenance schedule and to stick to that schedule. If your hot water heater is slowly leaking, it won't take much time for the pan to begin to overflow from a 50 gallon water tank. The bottom of the water tank can then rust. Also, the leak can cause moisture in the air that can then cause mold!

Things we don't see often, or ever for that matter are easy to forget! If you are a victim of a hot water heater water damage, call us at SERVPRO of Desoto, Tate, & Tunica Counties today! (662) 349-6500.

Understanding the Equipment We Use

12/18/2017 (Permalink)

Choosing the correct equipment and the correct amount of equipment is very important for your water damage. Call us today at 662-349-6500!

The Right Equipment

SERVPRO of Desoto, Tate & Tunica Counties  understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. We at SERVPRO of Desoto, Tate, & Tunica Counties will answer your call with fast action, exceptional equipment, and trained, uniformed professionals. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, we are water damage professionals that thoroughly understand how to dry a structure and personal property effectively.

Detection Equipment

Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verifty that an environment has been dried thoroughly.

• Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
• Moisture Meters are used to determine the actual moisture content of various materials.
• Thermohygrometers measure both temperature and relative humidity.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is critical to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducting drying time. As airflow at the surface level increases, the moisture in the air increases. The moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials.

Call SERPVRO of Desoto, Tate, & Tunica Counties at (662) 349-6500 if you need help with your water damage today!!

Work Place Water Damages

10/24/2017 (Permalink)

Specialty drying equipment that can be used at large commercial water damages.

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.

However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.

1. Malfunctioning Sprinkler Systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged Appliances and Equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.

3. Broken Pipes and Plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.

4. Backed up Sewer Lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.

If your business has suffered commercial water damage, SERVPRO of DeSoto, Tate, & Tunica Counties is always here to help! Call us 24 hours a day, 7 days a week at 662-349-6500.

Preventing Water Damage in Your Kitchen

10/24/2017 (Permalink)

The professionals at SERVPRO of DeSoto, Tate, & Tunica are always here to help! Call us today at 662-494-7733.

Water damage in the kitchen is something that homeowners often forget to consider as they tend to associate water damage with bathrooms and laundry rooms. Unfortunately, water damage in your kitchen is typically hard to recognize due to the various smells already in that area. From the kitchen sink to the dishwasher and from the refrigerator to the freezer, there are many potential water leaking hazards inside of the kitchen. Since detecting moisture in the kitchen is difficult, but it is important to understand the most effective ways to prevent water damage in the kitchen.

Water damage can arise at any moment in your home. In the kitchen, water damage is most often found due to the following:

1. Dishwashers
2. Refrigerators
3. Countertops and Sinks

Dishwashers will sometimes malfunction, causing blockage of the main filter and thus causing a leak and eventual water damage. To prevent this, make sure that you are regularly checking the base of the dishwasher and looking for any collection of excess water. Also, look out for any leaks in the dishwasher which might be caused by an improperly sealed hose. Refrigerators often cause water damage because they are rarely moved. To prevent a potential water problem, be sure to occasionally check behind your refrigerator for any water. Finally, countertops and sinks are obviously exposed to water each and every day. To prevent water damage in these areas, check under your sink for any pooling water and make sure that the grout on your countertops is intact, as this is a sign of water damage.

Kitchen repairs for water damage can be costly and annoying. Not only will you have to pay to fix the problem, but it will disrupt your day-to-day routine since the kitchen is the focal point of most homes. In addition, mold growth is a threat when kitchen water damage goes undetected. As such, be sure to keep the above tips in mind to prevent water damage in your kitchen.

What is Water Restoration?

6/14/2017 (Permalink)

Don't let a water damage be your problem! SERVPRO of DeSoto, Tate, & Tunica Counties is here to help! 662-349-6500.

The following is provided by the IICRC. 

Companies that perform water damage restoration have to be skilled in a number of areas to stay current in their field. Technicians in the industry have to combat a number of threats, some visible and some invisible, before their job is done. Structural weakening, chemical runoff, electrical hazards, dangerous wildlife, and deadly microbes are all common risks technicians have to contend with. Without the proper education and equipment, a technician risks grave injury and may leave health risks behind for a family to encounter. Fortunately, technicians in the industry have access to the educational resources offered by the Institute of Inspection, Cleaning and Restoration Certification, or IICRC.

After getting certified in water damage restoration and a number of related fields, a professional in the field will be able to identify and neutralize any problems they are likely to face at a job site. In most cases, a technician is called to a home following a flood or plumbing disaster. In either case, the initial threat a technician has to encounter is hazardous standing liquid. Floods and sewage backups are normally host to dangerous chemicals, like oil runoff, bacteria and viruses. Before any repairs can be done on the home, a technician will need to be outfitted with the proper safety wear and begin investigating where the liquid is pooling. Moisture meters can detect the level of moisture in and behind drywall, carpet, and other areas. Using minimally-invasive tools, a technician can quickly find pockets of heavy moisture in areas not readily accessible.

This is important because only thorough drying will ensure that further destruction does not occur. Most companies use a combination of industrial  air movers and dehumidifiers to extract moisture from both materials and the air. This process can take some time, but diagnostic tools like moisture meters help technicians monitor the drying process. Once all of the materials inside the home have reached safe levels, mold and other microbial growth can be halted.

The most severe threats a water damage restoration company has to deal with are molds and other pathogens. These  contaminants can remain a major hazard for years after they have taken root, and can cause insidious health problems while remaining hidden in vents or behind walls. Trained technicians are capable of neutralizing molds and other pathogens by utilizing special  cleaning products and quickly removing compromised materials. Being able to identify mold growth is an important skill for a professional, and stemming the growth of a colony can be the difference between saving a home and having to condemn it. Certified firms are capable of quickly working through a property and disposing of anything that is beyond repair. Anything that is salvageable but soaked is separated, cleaned properly, and promptly dried. If the building’s structural integrity has been affected, these technicians can identify it and alert the homeowner and the insurance representative to its presence.

Without professional help, a homeowner will never know for sure that their home is safe to live in again. This is why the help of a certified technician is so valuable. They don’t just repair homes, they restore normalcy.

Though IICRC does not in fact operate its own school, it does recommend the best water damage restoration technician training courses per industry standards. 

Time is of the essence after a major water disaster. Though Journeyman-certified technicians may be the right choice for water damage that does not threaten structural integrity, it is vital to bring an IICRC certified Master professional to the scene of a major disaster as soon as possible. Certified professionals use the skills they’ve learned in the accreditation courses to examine the structure, textiles, and the belongings, and will likely be able to control the damage, so no further damage will occur.

Furthermore, knowing the fastest and best means of drying the structure and textiles is imperative. Familiarity with the most effective processes and safest compounds to stop the spread of molds and microbes is also needed to protect people and animals in the environment. Graduates of the relevant IICRC-approved classes excel in these areas.

The importance of providing customer satisfaction cannot be over-emphasized. Each  certified technician  must pass a stringent series of exams prior to acceptance, and continual training is required. Complaints are taken seriously and must be handled promptly to ensure continued accreditation as a certified firm.

Water damage restoration technician training is a surefire way to  insure the latest and greatest procedures are used to protect a customer’s property. There are various courses of study and ways to learn the information, so IICRC works with both the consumer and the professional to guarantee the best experience.

Water Damage - The Best Equipment For The Job

1/5/2017 (Permalink)

SERVPRO of DTT is equipped with a variety of equipment for any size job. This is a picture of a dehumidifier we use on nearly every water damage.

SERVPRO of Desoto, Tate, & Tunica Counties understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. SERPVRO of DTT will answer you call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and person property effectively. 

In a previous blog, we've talked about Psychrometrics, Detection Equipment, Extraction Equipment, and Air Moving Equipment. Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity , which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of DTT uses two types of dehumidifiers:

• Refrigerant Dehumidifiers  - work similarly to air conditioners 
• Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

• Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
• Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

SERVPRO of DTT is available 24/7. Please call us today for all of your water and fire damage needs at 662-349-6500. 

Water Damage From Clean Water

12/30/2016 (Permalink)

Water damages can happen to anyone, anywhere, at anytime. Call SERVPRO of DTT today at 662-349-6500. We will make it "Like it never even happened."

When you have a "Clean Water" water damage that is considered a Category 1 Water Damage. That water does not pose substantial threat to humans. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

If you have a Category 1 or a "Clean Water" Water Damage at your home or business here are some tips to follow: 

DO:

• Shut off the water source of water if possible, or contact a qualified party to stop the water source.
• Turn off circuit breakers for wet ares of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wood clothes pins to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with carpeting or floors.
• Hang furs and leather goods to dry separately at room temperature. 

DON'T:

• Enter rooms with standing water where electrical shock hazards may exist. 
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment  are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines, or other colored items on wet carpet to cause staining. 
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum cleaner to remove water possibly causing electrical shock or damaging the vacuum cleaner.
• Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fans if ceiling is wet, or enter rooms where ceilings are sagging from retained water. 

SERVPRO of Desoto, Tate, and Tunica Counties is available 24 hours 7 days a week. Please call us today if you have a water damage at your home or business at 662-349-6500.

SERVPRO of DTT also offers the following services:

• Fire, Smoke, and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Air Ducts & HVAC Cleaning
• Biohazard, Crime Scene, and Vandalism Cleaning
• Carpet, Upholstery, Drapes & Blinds Cleaning
• Ceilings, Walls, and Hard Floors Cleaning
• Odor Identification 
• Deodorization

Winter Weather Preparedness

12/15/2016 (Permalink)

When Winter Weather Strikes...Servpro of Desoto, Tate, and Tunica Counties Strikes Back!!

SERVPRO of Desoto, Tate, and Tunica Counties is here is to help in any winter weather condition you may experience in your home or business. When winter weather strikes...we strick back! 

Here are some tips to help prepare your home and business for winter weather: 

1. Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

2. Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.

3. Consider shutting off outdoor faucets. Find the shut-off vavle in the basement or crawl space and turn it to "off". 

4. Ensure gutters are clean and secure. Leaves and debri accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

5. Proper maintenance of your furnace can help reduce the risk of puffbacks. 

6. Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause brances to fall, which could cause damage to the property and potentially cause personal injuries.

7. Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

8. Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

9. Let your Marketing Rep at SERVPRO of DTT start a Disaster Recovery Plan for your business. It will be too late before you realize you need it! 

Important Information - Water Damages at SERVPRO of DTT

10/19/2016 (Permalink)

Call SERVPRO of DTT at your first sign of a water damage at 662-349-6500! Our goal is to make it "Like it never even happened."

In order for SERVPRO Desoto, Tate, and Tunica Counties to start our emergency and restoration service, you must sign the "Service Authorization Form". This allows us to take action immediately. We do not know your insurance coverage; therefore; it is impossible for us to know exactly what your insurance will cover. it is important to understand you are financially responsible for our services. Your deductible is payable before we start work. If for any reason insurance coverage cannot be verified at the time of our emergency service, and additional deposit may be required.

HOW WE PROCEED:

The following steps may be completed in the emergency service, as determined to be applicable by SERVPRO of DTT:

• Identify Source: We will check for the source of moisture in your building. The source must be stopped before any restoration or drying of the building can be successful.
• Identify Water Type: We will identify the category and classification of water damage to ensure we restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use. Those levels include clean, grey, or black water.
• Survey Extent of Damage and Inspect the Premises: We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns which may be evident. If there are any safety issues or you are aware of any asbestos containing materials before our arrival, please bring them to our attention.
• Identify Signs of Visible Mold Growth: Visible mold growth and moldy, musty odors may indicate the source of a moisture or water intrusion. if extensive mold is evident, we will need to consult your adjuster or property manager before completing additional work.
• Furniture Moved and Blocked in Place: We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
• Emergency Water Extraction: We remove as much excess water as possible from affected areas.
• Carpet Pad: We check whether the carpet pad should be removed to save or protect the subfloor.
• Treatments: Our process may utilize deodorizers as odor treatments or EPA-registered disinfectants as antimicrobial treatments.
• Disposal: We will remove and dispose of damaged materials with guidance from you and your adjuster.
• Floor and Wall Inspection: We check the extent of wet flooring, subfloors, and walls.
• Carpet: We examine carpet for damages and remove damaged carpet with guidance from you and your adjuster.
• Measure Temperature/Humidity for Drying Analysis: We monitor the temperature and humidity levels to make sure conditions are conductive for drying.
• Equipment: Drying equipment removes moisture and brings the relative humidity level back to normal. We monitor moisture in we materials until the materials return acceptable drying goals.

Prepare Your Business & Home for Winter Weather

10/18/2016 (Permalink)

Tips for Preparing Your Business for Winter Weather:

• Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
• Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
• Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
• Ask your rep at SERVPRO of Tupelo about starting your Disaster Recovery Plan for your business.

Tips for Preparing Your Home for Winter Weather:

• Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninstalled areas of your home.
• Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off".
• If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
• Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
• Proper maintenance of your furnace can help reduce the risk of puffbacks.

FROZEN PIPES - - A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

ICE DAMS - - Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still0fromzend ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas.

PUFFBACKS - - A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in grimy soot, or a puffback can leak soot particles more gradually.

Understanding the Equipment We Use

7/6/2016 (Permalink)

If you have a water damage call SERVPRO of DTT today!! (662) 349-6500

The Right Equipment

SERVPRO of DeSoto, Tate, & Tunica Counties understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. We at SERVPRO of DTT will answer your call with fast action, exceptional equipment, and trained, uniformed professionals. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, we are water damage professionals that thoroughly understand how to dry a structure and personal property effectively.

Detection Equipment

Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verifty that an environment has been dried thoroughly.

• Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
• Moisture Meters are used to determine the actual moisture content of various materials.
• Thermohygrometers measure both temperature and relative humidity.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is critical to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducting drying time. As airflow at the surface level increases, the moisture in the air increases. The moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials.

Call SERPVRO of DeSoto, Tate, & Tunica Counties at (662) 349-6500 if you need help with your water damage today!!

Water Damage Categories You Should Be Familiar With

5/18/2016 (Permalink)

Water damage can happen anywhere at anytime!

Did you know there were three different water categories? When you become a victim of a water damage, SERVPRO of Desoto, Tate, & Tunica Counties will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business. 

Here is an explanation of each of the different water categories:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

• Water from a clean source like a broken water line
• If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

24 Emergency Service - Call us at (662) 349-6500

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Water Damages are More Damaging by the Minute!

5/13/2016 (Permalink)

Call us at SERVPRO of DTT immediately if you have water damage at your home or business. Every second counts!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Desoto, Tate, & Tunica Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Desoto, Tate, & Tunica Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (662) 349-6500

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Desoto, Tate, & Tunica Counties:

SERVPRO of DTT specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Hot Water Tank Leak in Attic Causes Major Damage in Sarah, MS

5/11/2016 (Permalink)

Hot water heater caused major Water Damage to a Sarah, MS home

One pipe leak can result in major water damage throughout many rooms in a home. Yesterday in Sarah, MS the hot water heater that was in the attic caused damage in several rooms below. Typically in these situations, you don't know there is a problem until it's too late!

SERVPRO of DTT was able to respond to the water damage the same day the job was called in. We were able to extract the water, remove damaged structure, and set up drying equipment. We will monitor the job daily until all structure is dry!

It is recommended that you check your hot water heater on a regular basis, especially if it's in your attic. When your hot water heater is in your attic it is even more important to keep a maintenance schedule and to stick to that schedule. If your hot water heater is slowly leaking, it won't take much time for the pan to begin to overflow from a 50 gallon water tank. The bottom of the water tank can then rust. Also, the leak can cause moisture in the air that can then cause mold!

Things we don't see often, or ever for that matter are easy to forget! If you are a victim of a hot water heater water damage, call us at SERVPRO of Desoto, Tate, & Tunica counties today! (662) 349-6500

Toilet leak

2/4/2016 (Permalink)

Michael from Hernando, MS called after he seen water leaking from his ceiling. He found that the toilet upstairs had been leaking all day. The professional technicians from SERVPRO of Desoto, Tate, & Tunica are scoping the home now to see how extensive the damage may be and have began the water mitigation process.

Washer overflowed

2/1/2016 (Permalink)

David from Southaven, MS thought his home was destroyed after the washer overflowed & caused damage to several rooms of his home. The professional technicians assured him they will have it looking 'like it never even happened'. 

Slow leak

1/28/2016 (Permalink)

Willie in Holly Springs, MS come home to find his water line on his fridge had been leaking all day. SERVPRO of Desoto, Tate, & Tunica is in route to begin the water extraction and remediation process.

Broken Toilet Tank

1/21/2016 (Permalink)

Tracy in Nesbit, MS called today due to her toilet tank breaking and caused water damage to several rooms of her home. SERVPRO of Desoto, Tate, & Tunica have extracted the water & are now drying the walls and floors.

Pipe busted

1/15/2016 (Permalink)

SERVPRO of Desoto, Tate, & Tunica has been busy assisting Sharon in Holly Spings, MS today. She had a pipe bust inside her wall which caused water damage to several rooms in her home.

Pipe leak

1/13/2016 (Permalink)

Freddie called from Senatobia, MS stating a pipe under the kitchen sink leaked 3" of water in bottom floor of his home. SERVPRO of Desoto responded to the call this afternoon & are still extracting the water. 

Pipe busted

1/11/2016 (Permalink)

A pipe busted in the ceiling of a customer's home in Holly Springs, MS causing the some ceilings to come down & affect the entire home. SERVPRO of Desoto, Tate, & Tunica responded to the customer's desperate plea for help. They have been onsite cleaning up the aftermath. 

Flooded Basement

12/28/2015 (Permalink)

SERVPRO of Desoto, Tate, & Tunica has been busy responding to calls in Hernando, MS due to all of the rain causing homes & businesses to flood.

Toilet Overflow

12/21/2015 (Permalink)

A customer in Hernando, MS had a huge mess after their toilet overflowed & effected 6 rooms in the home. SERVPRO of Desoto, Tate, & Tunica responded to the call & immediately began extracting the water.

Pipe leak

12/17/2015 (Permalink)

A customer in Byhalia, MS called with a pipe leak under the sink in the bathroom. SERVPRO of Desoto, Tate, & Tunica repsonded to extract the water & begin the water mitigation process.

water heater line busted

12/16/2015 (Permalink)

A customer in Hernando, MS called during the night because their hot water heater line busted during the night. It was upstairs in the attic so it has effected several rooms in the customer's home. The crew responded & extracted the water & set up equipment to begin the drying process.

Pipe busted

11/13/2015 (Permalink)

A customer in Coldwater, MS was having some plumbing issues addressed by their plumber and he accidently busted a pipe. The plumber called and requested for SERVPRO of Desoto, Tate, & Tunica to extract the water from the rooms effected. 

Pipe leak

11/9/2015 (Permalink)

A customer in Byhalia, MS discovered a slow leaking pipe underneath the kitchen sink this morning. Thankfully he was able to cut off the water until the professional technicians from SERVPRO of Desoto, Tate, & Tunica could arrive to extract the water from the flooring.

Unknown water source

11/6/2015 (Permalink)

A customer in Hernando, MS called with water damage to all rooms in the downstairs of his home from an unknown source. He attempted to extract the water himself, but it was overwhelming. SERVPRO of Desoto, Tate, & Tunica repsonded to the call & the customer was very thankful & pleased with the with the work performed. 

Sewage backup

11/2/2015 (Permalink)

A customer in Walls, MS was very upset when they come home this afternoon. Their sewage has backed up & affected 7 rooms. SERVPRO of Desoto, Tate, & Tunica has arrived on site & began the water mitigation process. 

Toilet overflowed

10/28/2015 (Permalink)

A customer in Hernando, MS called today saying his toilet overflowed & was unsure of how much damage had been done. After the technicians of SERVPRO of Desoto, Tate, & Tunica arrived, they found it to be a much bigger issue than the owner has suspected. He was very thankful for their help & professionalism.

Overflowed washing machine

10/26/2015 (Permalink)

 An overflowed washing machine caused some damage to a customer's home in Marvell, AR this afternoon. SERVPRO of Desoto, Tate, & Tunica was called in to clean up the aftermath.

Toilet overflow

10/22/2015 (Permalink)

SERVPRO of Desoto,Tate, & Tunica was called to a customer's home in Senatobia, MS due to a toilet overflowing. To some this may not seem serious, but it's very important with this type of water damage be cleaned up in a timely & professional manner.

Water leak from unknown source

10/20/2015 (Permalink)

A customer from Coldwater, MS called with a water leak from an unknown source. After SERVPRO of Desoto, Tate, & Tunica arrived, they cut the water of & began to extract the water. By doing so they have saved many of the customer's belongings.

Accidental water damage

10/13/2015 (Permalink)

A customer has a relative that's deaf & washed the dishes last night. Afterwards the lady forgot to cut the water off so it ran for 8-9 hours & flooded the home. SERVPRO of Desoto, Tate, & Tunica have almost all of the water extracted today & placed air movers & dehumidifiers in the home to continue the drying process.

Commercial Water Damage

10/12/2015 (Permalink)

SERVPRO of Desoto, Tate, & Tunica has been onsite in Tunica, MS extracting water from a large water damage due to a pipe leak in a hotel room.

Main water line busted

10/8/2015 (Permalink)

A customer in Tunica, MS is having some remodeling done in his home. The contractor called stating the main water line broke & has flooded the master bathroom & bedroom. SERVPRO of Desoto, Tate, & Tunica have been on-site extracting the water & assessing the situation to prevent any other further damage.

Pipe busted in wall

10/6/2015 (Permalink)

A customer called from Olive Branch, MS stating she had water everywhere in her bathroom, hallway, & seems to be spreading to other rooms of her room. When SERVPRO of Desoto, Tate, & Tunica arrived the water was turned off & the plumber said the pipe inside the wall where the shower was had busted. They immediately began extracting the water & assessing the damage.

AC leak

9/30/2015 (Permalink)

An ac leak at a customer's home in Horn Lake, MS had them confused at where to begin, but one call to SERVPRO of Desoto, Tate, & Tunica had them assured they would not have to worry long. The highly trained technicians already have the water extracted & have started the water mitigation process. 

Residential Water Damage

9/24/2015 (Permalink)

A customer in Hernando, MS called with a busted pipe under the sink. SERVPRO of Desoto, Tate, & Tunica was called in to begin the water mitigation.

Flooded home

9/9/2015 (Permalink)

A customer experienced some flooding due to heavy rain earlier today in Southaven, MS. The crew from SERVPRO of Desoto, Tate, & Tunica are on the scene performing water mitigation. 

Flooded home

9/3/2015 (Permalink)

A customer in Holly Springs, MS that works night shift woke up to a flooded home from an unknown source.  He said one call to SERVPRO of Desoto, Tate, & Tunica put him at ease knowing he was in good hands. .

Toilet leak

8/31/2015 (Permalink)

A toilet leak caused extensive water damage to a home in Olive Branch, MS. SERVPRO of Desoto, Tate, & Tunica was called in to take charge of the situation.

water heater line busted

8/28/2015 (Permalink)

Deborah in Horn Lake, MS has a busted hot water heater line. The professions technicians at SERVPRO of Desoto, Tate, & Tunica are in route to assist her.

Commercial Water Damage

8/24/2015 (Permalink)

Busy with a commercial water damage in Southaven, MS this morning!  Call us for your commercial restoration needs.