When Fire Damage Affects You

3/28/2018 (Permalink)

Fires can cause much damage to your home or business...but SERVPRO of Desoto, Tate, & Tunica Counties can make it "Like it never even happened."

SERVPRO of Desoto, Tate, & Tunica Counties can help you in so many ways if you are a victim of a fire damage in your home or business. 

What is Restorable: 

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. The can include floor preparation, tack strip replacements, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided. 

Pre-Existing or Preloss Conditions:

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

Personal Items:

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

Overlooked Items: 

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor's attention. 

Insurance Adjusters or Agents:

We are neither insurance agents nor adjusters. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and restore damaged items to their prior condition when possible. 

Please call SERVPRO of Desoto, Tate, & Tunica Counties 24/7 in any Fire or Water Emergency at 662-349-6500.